URGENT: Public profile returns 404 after repository rename — third major issue this week

[FedericoBoccaccioPersonale]

Select Topic Area

Bug

GitHub Feature Area

Pages

Body

@GitHubStaff @Moderators

I'm experiencing some critical issue with my GitHub account FedericoBoccaccioPersonale. My public profile at https://github.com/FedericoBoccaccioPersonale has been returning a 404 error for several days when accessed without logging in.

The profile was briefly visible for a few hours, but became inaccessible again right after I renamed one of my repositories. GitHub Pages (Giochi-Mini-collezione-JQ-2022) also stopped deploying correctly, and previous build errors were mysteriously deleted.

This is the third severe issue I've encountered in just one week, and I have received no meaningful support.

I attempted to contact GitHub via email at [email protected], but my message was blocked by their mail server. I also tried using the official support form, but it requires a phone number, which I do not intend to provide.

Here's the message I tried to send via email:

Hello,

My public GitHub account FedericoBoccaccioPersonale has been inaccessible for several days. The link https://github.com/FedericoBoccaccioPersonale returns a 404 error when accessed from a browser without logging in.

Interestingly, the profile was briefly visible for a few hours, but became inaccessible again shortly after I renamed one of my repositories.

I have not changed any privacy settings, and the GitHub Pages repository (Giochi-Mini-collezione-JQ-2022) appears to be active, but the site is not being served correctly.

I kindly request a verification and restoration of my profile’s public visibility and GitHub Pages functionality.

Thank you for your assistance, Federico Boccaccio

I find it unacceptable and frankly scandalous that GitHub offers no functioning email support and forces users to submit personal phone numbers just to report platform failures.

I urgently request that someone from GitHub investigate this issue and restore my account’s public visibility. This is affecting my work and reputation.

Thank you.