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[Portillass]

Hi everyone,

Hello,
My GitHub Education application was approved on September 06, 2025 under the Student type. It mentioned that my benefits would be available within 72 hours, but it has already been 3 days and I still haven’t received access to the benefits (including the Student Developer Pack and Copilot Pro coupon).

Could someone from the GitHub Education team please assist me in resolving this issue?

Thank you! 🌟

[davevad93]

Hi @Portillass,

That's because your benefits aren't available yet, you'll get a PRO badge on your profile once available:

The waiting time may vary depending on different factors, such as the volume of requests; it usually takes a few days, but sometimes it can take a little longer, even a couple of weeks.

Once available, you can claim your Copilot PRO offer on this signup link.

To redeem others benefits, go to the pack offers page, scroll down to the "All offers" section and select any offer that suits you.

In case you encounter a problem claiming any offer, I recommend you raise a ticket here, select "I am a verified student having trouble redeeming my Global Campus offers" and explain your issue.

[nahazhassan]

I recently applied for the GitHub Education benefits program using a valid student ID from Sister Nivedita University. My initial application was rejected due to two reasons: missing two-factor authentication (2FA) and incomplete billing information. I have now enabled 2FA on my GitHub account and updated my billing information to match my student ID exactly.

However, when I attempt to reapply and upload the same student ID, the system does not allow me to submit the document again. I have tried logging out and back in, clearing my browser cache, and using an incognito window, but I still cannot proceed with uploading my ID for reapplication.

[davevad93]

Hey @nahazhassan, usually this issue is solved by submitting the application using another device, such as a smartphone or another PC.

These users solved it by using the phone: #162877, #168688

If none of the above works, I recommend you contact support by opening a ticket here, select "Other" and explain your problem.

[abhishekkushwahaa]

Hi @nahazhassan ,
I faced the same issue when reapplying for GitHub Education benefits. The problem was that after the initial rejection, the system wouldn’t let me upload the same student ID again.

What worked for me was to directly contact GitHub Education support here:
👉 https://support.github.com/contact/education

I explained that I had fixed the issues (enabled 2FA and updated billing info) and needed my ID to be manually reviewed. They were able to help me process the application.

So, I recommend reaching out to support with a clear explanation and attaching your student ID again. That solved the problem for me 😊