feat(client-connect): This release added support for ring timer configuration for campaign calls.

Author: awstools

clients/client-connect/src/commands/DescribeContactCommand.ts

@@ -145,6 +145,7 @@ export interface DescribeContactCommandOutput extends DescribeContactResponse, _
  * //     LastUpdateTimestamp: new Date("TIMESTAMP"),
  * //     LastPausedTimestamp: new Date("TIMESTAMP"),
  * //     LastResumedTimestamp: new Date("TIMESTAMP"),
+ * //     RingStartTimestamp: new Date("TIMESTAMP"),
  * //     TotalPauseCount: Number("int"),
  * //     TotalPauseDurationInSeconds: Number("int"),
  * //     ScheduledTimestamp: new Date("TIMESTAMP"),

clients/client-connect/src/commands/StartOutboundVoiceContactCommand.ts

@@ -45,6 +45,10 @@ export interface StartOutboundVoiceContactCommandOutput extends StartOutboundVoi
  *      <code>TrafficType</code> = <code>CAMPAIGN</code>, you must submit a service quota increase
  *     request to the quota <a href="https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html#outbound-communications-quotas">Amazon Connect campaigns</a>. </p>
  *          </note>
+ *          <note>
+ *             <p>For Preview dialing mode, only the Amazon Connect outbound campaigns service principal is
+ *          allowed to assume a role in your account and call this API with OutboundStrategy. </p>
+ *          </note>
  * @example
  * Use a bare-bones client and the command you need to make an API call.
  * ```javascript
@@ -96,6 +100,7 @@ export interface StartOutboundVoiceContactCommandOutput extends StartOutboundVoi
  *       },
  *     },
  *   },
+ *   RingTimeoutInSeconds: Number("int"),
  * };
  * const command = new StartOutboundVoiceContactCommand(input);
  * const response = await client.send(command);

clients/client-connect/src/models/models_1.ts

@@ -7730,7 +7730,7 @@ export interface GetMetricDataV2Request {
    *       <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> | <code>CHANNEL</code> |
    *       <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
    *       <code>EVALUATION_FORM</code> | <code>EVALUATION_SECTION</code> |
-   *       <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SOURCE</code> | <code>FEATURE</code> |
+   *       <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SOURCE</code> | <code>EVALUATOR_ID</code> | <code>FEATURE</code> |
    *       <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
    *       <code>FLOWS_NEXT_RESOURCE_ID</code> | <code>FLOWS_NEXT_RESOURCE_QUEUE_ID</code> |
    *       <code>FLOWS_OUTCOME_TYPE</code> | <code>FLOWS_RESOURCE_ID</code> | <code>FORM_VERSION</code> |
@@ -7795,7 +7795,7 @@ export interface GetMetricDataV2Request {
    *     <code>CASE_TEMPLATE_ARN</code> | <code>CASE_STATUS</code> | <code>CHANNEL</code> |
    *     <code>contact/segmentAttributes/connect:Subtype</code> | <code>DISCONNECT_REASON</code> |
    *     <code>EVALUATION_FORM</code> | <code>EVALUATION_SECTION</code> |
-   *     <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SOURCE</code> |
+   *     <code>EVALUATION_QUESTION</code> | <code>EVALUATION_SOURCE</code> | <code>EVALUATOR_ID</code> |
    *     <code>FLOWS_RESOURCE_ID</code> | <code>FLOWS_MODULE_RESOURCE_ID</code> |
    *     <code>FLOW_ACTION_ID</code> | <code>FLOW_TYPE</code> | <code>FLOWS_OUTCOME_TYPE</code> |
    *     <code>FORM_VERSION</code> | <code>INITIATION_METHOD</code> |
@@ -7922,6 +7922,14 @@ export interface GetMetricDataV2Request {
    *                   <p>Feature is a valid filter but not a valid grouping.</p>
    *                </note>
    *             </dd>
+   *             <dt>AVG_AGENT_CONCURRENCY</dt>
+   *             <dd>
+   *                <p>Unit: Count</p>
+   *                <p>Valid groupings and filters: Queue, Channel, Routing Profile, Agent, Agent Hierarchy, Q in Connect</p>
+   *                <p>UI name: <a href="https://docs.aws.amazon.com/connect/latest/adminguide/metrics-definitions.html#average-agent-concurrency">Average
+   *        agent concurrency</a>
+   *                </p>
+   *             </dd>
    *             <dt>AVG_AGENT_CONNECTING_TIME</dt>
    *             <dd>
    *                <p>Unit: Seconds</p>

clients/client-connect/src/models/models_3.ts

@@ -315,6 +315,12 @@ export interface StartOutboundVoiceContactRequest {
    * @public
    */
   OutboundStrategy?: OutboundStrategy | undefined;
+
+  /**
+   * <p>The maximum time the outbound call will wait for the destination to answer the call, in seconds </p>
+   * @public
+   */
+  RingTimeoutInSeconds?: number | undefined;
 }
 
 /**
@@ -5887,6 +5893,12 @@ export interface Contact {
    */
   LastResumedTimestamp?: Date | undefined;
 
+  /**
+   * <p>The timestamp when ringing started for a campaign call.</p>
+   * @public
+   */
+  RingStartTimestamp?: Date | undefined;
+
   /**
    * <p>Total pause count for a contact.</p>
    * @public

clients/client-connect/src/schemas/schemas_0.ts

@@ -1532,6 +1532,7 @@ const _RSR = "ReplicationStatusReason";
 const _RSS = "ResourceShareStatus";
 const _RSSL = "ReplicationStatusSummaryList";
 const _RSSe = "ReplicationStatusSummary";
+const _RST = "RingStartTimestamp";
 const _RSe = "ReferenceSummary";
 const _RSu = "RuleSummary";
 const _RT = "ResourceType";
@@ -1559,6 +1560,7 @@ const _RTCATIWCOe = "RealTimeContactAnalysisTranscriptItemsWithCharacterOffsets"
 const _RTCATIWCe = "RealTimeContactAnalysisTranscriptItemsWithContent";
 const _RTE = "RefreshTokenExpiration";
 const _RTES = "RuleTriggerEventSource";
+const _RTIS = "RingTimeoutInSeconds";
 const _RTSC = "ResourceTagsSearchCriteria";
 const _RTTF = "RequiredTaskTemplateFields";
 const _RTe = "RehydrationType";
@@ -2797,6 +2799,7 @@ export var Contact: StaticStructureSchema = [
     _LUT,
     _LPT,
     _LRT,
+    _RST,
     _TPC,
     _TPDIS,
     _STc,
@@ -2844,6 +2847,7 @@ export var Contact: StaticStructureSchema = [
     4,
     4,
     4,
+    4,
     1,
     1,
     4,
@@ -8108,7 +8112,7 @@ export var StartOutboundVoiceContactRequest: StaticStructureSchema = [
   n0,
   _SOVCR,
   0,
-  [_N, _D, _Ref, _RCI, _DPN, _CFI, _II, _CT, _SPNo, _QI, _Attr, _AMDC, _CIa, _TTr, _OSu],
+  [_N, _D, _Ref, _RCI, _DPN, _CFI, _II, _CT, _SPNo, _QI, _Attr, _AMDC, _CIa, _TTr, _OSu, _RTIS],
   [
     [() => Name, 0],
     [() => Description, 0],
@@ -8125,6 +8129,7 @@ export var StartOutboundVoiceContactRequest: StaticStructureSchema = [
     0,
     0,
     () => OutboundStrategy,
+    1,
   ],
 ];
 export var StartOutboundVoiceContactResponse: StaticStructureSchema = [3, n0, _SOVCRt, 0, [_CI], [0]];